Jeff Stone 483 Posted September 28 Posted September 28 Welcome to TCS! Nelion Audio is the place to have your Carver equipment serviced.
BobTFM35 3,381 Posted September 28 Posted September 28 (edited) Welcome to the Carver site!! Â I previously owned a IV. Â Question, Is the unit still operational and not experiencing any problems, and you just want to get it refreshed due to age? Â Or it is experiencing problems? Â At one time I owned a IV and it gave me many years of GREAT pleasure. I had a recap done and the unit completely went dead after one year. Nothing related to the recap just the processor failure it was determined. Â I really loved the unit but not enough to try fixing it again nor purchase another replacement. Â I put that money into a new Marantz AV unit that had a 5 year warranty. Its not exactly the same, but I have improved several items around it that more than makes up for the loss of the Sunfire. Â I also was able to incorporate all my older Carver equipment and add new modern day equipment so it was, for me, a big plus. Edited September 28 by BobTFM35 2
Sk1Bum 13,754 Posted September 29 Posted September 29 Hello Sain Mena and welcome to thecarversite.com. Glad you found us!  I agree with Jeff Stone, and I can't give Nelion Audio props enough. Great folks, great technicians!  You can contact them through this web site:  https://nelionaudio.com   Â
jjptkd 1,610 Posted September 30 Posted September 30 Sorry to hear about your luck! The TG-IV is an excellent processor, I have one myself along with a TG-III. Unfortunately they're getting a bit long in the tooth, not sure I'd spend much time or money having one serviced as there's better more modern options out there. As @BobTFM35 pointed out in his post there are chips inside that can fail with no replacements available so depending on what's wrong with your unit it may not be serviceable anyway or last much longer even if it is.  If you're using it for 2 channel I'd recommend looking into a 10 Octave Pre here:  https://tenoctaveaudio.com/wp/product/lp-1r/  On 9/28/2026 at 4:54 AM, Sain Mena said: 😪 need RECAP service Â
Receiver2000 5,283 Posted Thursday at 08:04 PM Posted Thursday at 08:04 PM Welcome. Great to have you here with us!!!!
Balok 1,862 Posted Thursday at 08:28 PM Posted Thursday at 08:28 PM Sometimes people come for help but then don't follow up.Â
Community Admin AndrewJohn 11,636 Posted Thursday at 10:04 PM Community Admin Posted Thursday at 10:04 PM On 9/28/2026 at 11:23 AM, BobTFM35 said: I put that money into a new Marantz AV unit that had a 5 year warranty.  Welcome.  Aging AV receivers rapidly fall behind current developments in both receiver and recording technologies, like, say, Dolby Atmos, HDMI's recent ARC developments, etc.  I second @BobTFM35's recommendation - consider investing the money you could put into the aging Sunfire, with early-AV-era technology..., put that money toward a new Marantz - even one of the basic entry-level models like an NR1510 ($700 list), or a Cinema 70s ($1300 list), are going to outperform receivers that are aging and have older-designs. You could put $400 - $600 into a repair/restoration..., depending on the effort (hours) required. Typical electronic service costs per hour are in the $125-$175 per hour range - for good knowledgeable techs - which you would want.  I love Sunfire - so if your heart is there - go for it - but realize that new AV-technology-developments can never be back-integrated into aging receivers designed decades ago.
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